Legal review recommended before publication
This is a clear operational privacy notice for the contact form. It should be reviewed against the final legal structure, tools and data practices before publication.
Who is responsible for your data?
Smart Step Consulting is responsible for processing personal data collected through this website. You can contact us at hello@smartstep.consulting.
Data we collect
When you use the contact form, we collect the information you provide, including your name, email address, company name and message. We may also process technical data needed to operate and secure the website.
Why we use it
We use contact-form data to respond to your request, assess a potential professional engagement and maintain the related business exchange. The legal basis is our legitimate interest in responding to business enquiries and, where applicable, steps taken at your request before entering into a contract.
Recipients and hosting
Your data is accessible only to Smart Step Consulting and service providers that support the operation of the website and communications, including Wix as the website platform and hosting provider. Data is not sold.
Retention
Contact-form enquiries are kept only for the time needed to handle the request and maintain the related professional relationship, then deleted or archived in accordance with applicable legal obligations. The final retention schedule should be confirmed before publication.
Security
We use reasonable organisational and technical measures to protect personal data. However, no online transmission or storage method can be guaranteed to be completely secure.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or objection to the processing of your personal data. You may also request data portability where applicable. To exercise these rights, contact hello@smartstep.consulting.
Complaint to the CNIL
If you believe your data protection rights have not been respected, you may lodge a complaint with the French data protection authority, the CNIL, via www.cnil.fr.